Privacy Policy in Detail
At Nuve AI Invest, safeguarding your privacy and personal data is our top priority. Our Privacy Policy outlines how we collect, use, store, and protect the information you provide us.
Our Commitments to You Include the Following Principles:
Transparency in Personal Data Handling
We are committed to providing clear information regarding the processing of your personal data to help you make informed choices.
If additional details are necessary, we will share them with you in a timely and appropriate manner.
If you have any queries or need further clarification, don't hesitate to reach out to us. We're here to assist you in accordance with applicable legal frameworks.
For inquiries, please contact us at [email protected]. We process your personal data solely as described in this policy.
Processing Personal Data
We process your data for various purposes, including but not limited to:
- Allowing access to and use of our platform
- Enhancing your experience
- Optimizing our services (including website functionality)
- Protecting our rights and interests
- Managing business and administrative operations
- Complying with legal and regulatory obligations
- Understanding your preferences and expectations
Respecting Your Data Rights
We ensure that you can exercise your rights over your personal data. You may request access to, correction, deletion, restriction of use, or data portability at any time. We are committed to complying with legal obligations and acting accordingly.
Protecting Your Personal Data
While we cannot guarantee absolute security, we implement a variety of measures to protect your personal data from unauthorized access, disclosure, and misuse.
1. Scope of This Policy
This Privacy Policy explains the types of personal data we collect, how we collect it, and the purposes for which we use it (collection, use, storage, processing, sharing, etc.).
The term "personal data" refers to any information related to an identifiable person. An identifiable person can be directly or indirectly identified based on the data we hold or can access.
"Processing" refers to any action involving personal data, including but not limited to collection, storage, modification, use, disclosure, deletion, and destruction.
Our services are intended for adults aged 18 or older. Minors are not allowed to register or access our platform. If we discover that personal data has been collected from a minor, we will promptly delete it.
2. When Do We Collect Customer Information?
We collect data in the following scenarios:
- When you use our service channels
- When engaging in cryptocurrency trading in demo mode
- When you visit our website
- When you contact us
We may also collect data voluntarily provided by you or through analysis of your interaction with our services.
3. Consent for Personal Data Processing
While providing personal data is optional, not providing it may prevent us from granting access to certain features of our platform or services.
4. What Personal Data Do We Collect?
We collect personal data when you use our platform, contact customer service, or complete forms.
We monitor activities such as your IP address, visit times, language preferences, software error reports, and browser type.
Only personally identifiable information is collected, and we do not collect any unnecessary data.
We also process information voluntarily provided by you to third parties, such as your full name, phone number, and email address.
5. Legal Grounds for Personal Data Processing
We only process personal data based on legitimate grounds, and we strictly comply with relevant legal requirements. The legal grounds for processing personal data are:
- Voluntary Consent: When you voluntarily provide personal data through our platform for sharing with third parties.
- Legitimate Interests: When processing is necessary for the legitimate interests of our company or third parties, such as improving services or defending legal claims.
- Legal Obligations: When processing is required to comply with legal duties to which we are subject.
If you'd like to know more about our verification process or whether your data is processed under legitimate interests, feel free to reach out to us at [email protected].
Reasons Why We Need Your Data:
| # | Purpose | Legal Basis |
|---|---|---|
| 1 | Transfer your personal data to third parties upon your explicit request. | Voluntary Consent |
| 2 | Address your requests, complaints, or concerns. | Legitimate Interests of the Company or Third Parties |
| 3 | Comply with legal obligations and judicial decisions. | Compliance with Legal Obligations |
| 4 | Increase operational efficiency and productivity. | Legitimate Interests of the Company or Third Parties |
| 5 | Prevent fraud and misuse of our services. | Legitimate Interests of the Company or Third Parties |
| 6 | Carry out activities within our competencies and services. | Legitimate Interests of the Company or Third Parties |
| 7 | Monitor and analyze website performance statistics. | Legitimate Interests of the Company or Third Parties |
| 8 | Ensure security and safeguard our rights and interests. | Legitimate Interests of the Company or Third Parties |